FAQ

The most important questions about stairlifts

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A stairlift is a mechanical device that makes it easier for people with limited mobility to climb stairs. This aid usually consists of a seat or platform that is attached to a rail along the stairs and can be operated electrically. The variants of a stairlift also include platform lifts or lifts for wheelchairs.

Stairlifts are ideal for people who have difficulty climbing stairs, whether due to age-related impairments, physical limitations or as a result of injury or surgery. They are particularly useful for wheelchair users. A stairlift enables these people to maintain their independence and have unrestricted access to different floors of their home without being restricted by stairs.

It is advisable to consider installing a stairlift if climbing stairs is associated with pain, discomfort or unsteadiness. Such problems may be age-related or due to conditions such as arthritis, muscle weakness or post-operative conditions. When stairs become an obstacle that makes it difficult to access essential areas of the home, a stairlift offers a practical solution to maintain independence and make full use of the home.

Early planning is recommended as soon as the first difficulties with climbing stairs become apparent in order to take appropriate measures in good time and make long-term provisions. Some providers also offer the option of renting a stairlift temporarily if the need is only temporary.

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With us, the path to your stairlift is clearly and simply structured in four steps:

  1. Contact and consultation: You contact us and we arrange a prompt consultation at your home.
  2. Personal advice on site: a specialist will inspect your staircase, clarify any questions and discuss everything from functionality to financing options.
  3. Quotation and production: After the consultation, you will receive an individual quotation. Once the order has been placed, your stairlift will be manufactured and ready for installation within 1-2 weeks.
  4. Installation and aftercare: Installation is carried out within half a day by our service technicians, and after around two weeks there is a follow-up assessment by a specialist consultant.

As an alternative to the stairlift, there are home lifts or vertical lifts that work like a mini elevator and take you comfortably to the next floor.

Options for reducing costs include financing offers and grants, for example from the KfW under the "Age-appropriate conversion" program or from your care insurance fund if you have a care degree. We will be happy to assist you with the application process.

 
 
 
 
 

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Yes, Sonilift offers you the option of renting a stairlift at favorable conditions. This option is particularly practical if you only need the lift temporarily, for example during a rehabilitation phase after an operation. You can find more information on our rental options on our special information page on stairlift rental.

In principle, a stairlift can be installed on almost any type of staircase, be it curved or narrow. One of the basic requirements is a minimum staircase width of 60 cm, which is available in most cases. The specific space requirements differ depending on whether it is a single-family home or a multi-family home. A stairlift expert will explain the possible challenges of installing a stairlift in a rented apartment and other detailed information specifically tailored to your living situation during a personal consultation.

When buying a stairlift, the specific conditions of your staircase and your personal needs are the most important factors. It is equally important to choose a reputable provider. It is advisable to compare different stairlift models and providers. Make sure you receive comprehensive, free advice, a no-obligation quote and a precise measurement of your staircase on site. In one of our articles in the Sonilift magazine, we go into detail on the subject of comparing stairlifts and offer valuable tips on choosing the right model.